Thank you again for yet another spectacular move!!
I will be in touch with Bob next year for the really big move overseas!!
Thank you all for everything.
Thank you, to our Certified Moving Consultant, for helping me with the administrative papers for the necessary, quick move!
Cynthia, Columbia, MD (November 2011)
We moved from Pennsville, NJ at the end of May to Sun City West, AZ. We chose Allied Van Lines to do our move and the decision was a good one. We have had excellent service from everyone on the Bayshore/Allied team.
Dave was very professional and prompt and personable in coming to our home to give us the estimate.
We stopped at your facility in Newark and Faye was very helpful in getting us boxes to pack with.
Keri was excellent in her job as a coordinator. She was very understanding during the time we didn't know for sure if our settlement would go through as planned and did a wonderful job of keeping us informed all the way through the moving process and of checking in to make sure everything was going well every step of the way.
Karen did an unbelievable job packing everything up. We were impressed by how quickly she worked, but when we started unpacking everything on the other end of the move, we were doubly impressed with her packing ability. She packed up several fragile items for us and they came through the move really well. She did a fabulous job of packing - as evidenced by everything coming through the move in excellent condition.
Terry did a great job helping the driver pack up everything and load it into the moving van on moving day. It was a hot/humid day and the house is a two story house - he did a great job under difficult conditions.
Willie also did a great job on the other end of the move helping the driver move everything from the van into the house. He actually ran from the house to the van to get the next item to carry in - again under very warm conditions.
And the driver, Bob, is a very impressive person. He is personable, efficient, professional, and very much of a perfectionist - exactly what you would want to have in someone packing up all your valued possessions. He took the time to wrap our furniture so well that we knew nothing would happen to anything in the trip across the country. He even glued together a table that was broken before he packed it up. He communicated with us so that we knew when he would arrive in Arizona and when he would be delivering our furniture.
And of course, the true test of any operation is how it deals with a problem when it occurs. Several days after we had settled into our home in Arizona, I realized that I was missing a file box. I called Keri to ask her to see if Bob still had any of our boxes in his van. He called back within minutes to tell us he was sure we had all of our boxes and encouraged us to check the boxes we had. We were sure we had unpacked everything - but Keri was very professional in offering to send us a claim form. And a couple of days later, we were moving a box that "just contained books" and we discovered the file box under the first layer of books. If we had read the outside of the box Karen had labeled so carefully, we'd have seen that was where the file box was.
This is the first time we've used a moving company and our experience was very positive from start to finish. Our insurance agent here in Arizona told us she has a customer who used United Van Lines and the move was a very stressful, unpleasant experience. We've been telling everyone we know how pleased we are with the service provided to us by Bayshore Transportation and Allied Van Lines.
Thank you for a job well done!
Jerry/Janice, (May 2011) , NJ to OR
When one moves their house it usually is a very stressful activity. I've moved three times in the past and all three times were painful and very stressful. However this move with Bayshore / Allied was an eye opener. Right from the start the sales person, Dave, came across as very professional and most of all genuine. He "sold" us on Bayshore/Allied without really hard selling. He was patient, understanding, and most of all flexible.
When Bob showed-up at our door we were still looking for the "catch". In the past the sales folks have been good only to find that the driver and movers make the move a horrible experience. Bob is a really great guy and he really put us at ease. Not only did he and Jameel take care to pack everything, they took care to make sure it was done right. We did not feel rushed and we felt confident that our stuff was in safe hands. They actually went above and beyond to make sure we were at ease. We expect our packers to be professionals but the fact that both of them were nice people made it really special. Even at the time of unloading Bob and Oscar carried on the great work and were extremely careful while unpacking. The unpacking was done right and our house was left in a great condition.
Last but not least I would like to thank you for the regular follow-up and updates. You've been very professional and have been extremely prompt in your response. In our overall assessment you too played a key role in making our experience enjoyable and stress free. Keep up the great work.
I am so impressed with my experience with Bayshore/Allied that I would be more than happy to recommend this to my friends and family. Also, as I had mentioned this to Dave I will recommend Bayshore to my company and there is a lot more potential business for your company.
Arjun (May 2011) , Fairfax, VA
"Thank you SO much for your help with my move. I have been floored by your customer service - I had no idea a move could be this easy! Your personable and helpful guidance has been so much appreciated, and I am actually looking forward to the move - something that is NOT normal, from what I hear!
Sara F (4/2011), Washington DC
"The move went excellent. Josh and his crew were awesome. I would most definitely recommend them to anyone who needed a professional company and professional people. He went above and beyond the call of duty. Dave was awesome as well. He delivered everything he promised.
I've moved three times before East to West coast and I never had the experience I had with this move. I was totally impressed by Dave, yourself and Josh. Thank you so much! Please let me know if there is anyone I can email to let them know what an outstanding job you all did. Thank you again!! Andrea"
Andrea (3/2011), Horsham, PA
"A quick note to thank you for your help with my recent move to Fulton, MO. The guys who packed moved me were excellent! I experienced them to be professional, highly competent, friendly and helpful, in short they were a great help to me in this move, which made it a most positive experience. As I think I told you I move about every 18 months due to the nature of my work. When I need someone to move me again I will be contacting Allied first. Thanks again for your work and assistance. Blessings & peace."
Joe (2/2011), York, PA
"Just wanted to let you know that the move to Michigan went great! Everything was on time and as promised. The Driver and his crew were great and
very professional."
Sangeeta (11/2010), Columbia, MD
"My household goods move is over and congrats to our drivers for their professional, courteous and real personal service...and their magnificent ORANGE ALLIED VAN LINES TRACTOR-TRAILER.
There is one person, who, from beginning to end, displayed the ULTIMATE IN EXCELLENCE FOR HIS CUSTOMER SERVICE...and that person is our Bayshore Sales Rep. From the headaches I gave him when he first came to my house and 'saw' my 'stuff'... he was so calm.
Our sales rep patiently understood my several shipping date changes and when 9/13 finally arrived he surprisingly came to my house to see me and meet with our crew. That truly was the ultimate in CUSTOMER SERVICE.
Thank you to our customer service coordinator for listening, and for the coordinating service she provided.
I will always, because of this Bayshore/Allied experience recommend Bayshore/Allied to everyone I meet who is planning a move."
Bob (10/2010), Dundalk, MD
"Your Moving & Storage Division just moved our 10,720 lbs. of effects from Baltimore, MD to Sedona, AZ. Thanks to the efficiency of your personnel, the move was done in an exemplary fashion—from start to finish. The packers and movers arrived on the time agreed and the van left Baltimore when scheduled and arrived in Sedona on schedule. Everything was intact and moved in without any damage. We were highly impressed by the quality of your workers and their skills. It was indeed a perfect move.
We wish to especially thank the following for their efforts on our behalf and to highly commend them:
The Certified Moving Consultant: He did a superb marketing job, answering all our questions and went to a special effort to arrange for storage if we needed it. (We didn't as it turned out). And he guaranteed a date for the move and it so happened. This was absolutely essential to us. We appreciated his sincerity and personal interest in our situation.
The Customer Service Manager: He made sure that everything happened on time and that we were satisfied. He was extremely responsive and responsible.
The Van Foreman: Greg headed the moving team and drove the van himself to Sedona, where he supervised the unloading. Greg kept in touch while on the move and gave us the assurance we needed that everything was alright and would arrive on time—which it did. He was always pleasant, polite and positive.
The packing crew was also excellent and we were impressed at how they did their job with obvious long experience. We're sorry we don't remember the name of their team leader but he and his crew did a super job.
And, last but not least, we were pleasantly surprised to have the moving quote of $12,068.05 reduced to $10,142.80 because of less weight than estimated. This sign of honesty by your company is heartening and very welcome.
We are also sending a copy of this letter to Allied Van Lines in appreciation of your services on their behalf. We will certainly recommend Allied and Bayshore to anyone moving across country and we willingly urge you to use this letter in your PR efforts."
Bob & Louise. - Towson, MD (10/2010)
"The pack and van load went well - no issues at all. Both crews were very professional and a pleasure to work with."
Susan B. - Easton, Maryland (9/2010)
"I'd like to thank all at Bayshore for the professional service we received on the move we made with you on June 30th. Right from the 1st call I made to Dave coming out to estimate the move, then Jesse coordinating the move and following up right through to Greg and his team on the ground and doing it. We have not moved since we left Illinois for NJ back in 1978 and this was done well.
Let your President know of this note and the people on the front lines I called out for great service and professional behavior. Great moments of truth on the front line need to be noticed and I did.
I will definitely think of you for our next move next year from NJ to Hilton Head SC. Also keep up the great job on our document storage requirements since you appear to do good work there too. By the way when my wife and I picked your company for the move I never used the fact of our companies business with you in the equation."
Bill K. - Bridgewater, NJ (9/2010)
"Thanks also for ensuring our August 25th delivery date. It meant a lot to our daughter and us that she had her belongings with her on her second day after settlement on her new condo. She's starting a new life at grad school and now she has some familiar things around her. The movers arrived promptly at noon, as they'd scheduled with our realtor. Ciana reports no damage to her belongings. We are grateful for such excellent service!"
Susan S. - Charlottesville, VA (8/2010)
"To: Bayshore Team
Thank....you, and the movers in DC and especially the driver (on the Tallahassee end) have been great. You all helped make a stressful situation a lot less stressful. If you wish, feel free to use my name as a reference."
Thomas - Washington, DC (6/2010)
"To: Bayshore Team
Your movers came yesterday and I was so pleased and so impressed. They were so professional, polite, efficient and respectful. Thank you so much. I appreciate the way you do business."
Jean M. - Arlington, VA (6/2010)
"Jim, our customer service coordinator, was attentive and helpful, both before the move as well as during the transport. He called several times, even contacting the team when I failed to return one of his messages (to see if there was a reason or a problem).
The team you sent, led by Dennis, couldn't have been more professional, careful, or accommodating. The furniture and other belongings were very well taken care of. Our old home was prepped meticulously to avoid damage (the buyers were so impressed and appreciative, as they stopped by during loading, for their walk-through, and I passed your contact info on to our realtor who plans to use your firm as a resource). On the other end, they went to great lengths to protect every inch of Tim D's new house, and I am confident that next year my new home will be similarly secure."
Dr. Jeff M. - Wilmington, DE (3/2010)
"I just wanted to thank you for the unbelievably smooth move today.
Your guys were great!"
Ken & Stephanie - Newark, DE (3/2010)
"The move was very easy! Thanks for coordinating it all so quickly. I would certainly refer you to any friends relocating in the future."
Katie - New York, NY (3/2010)
"The whole experience was about as good as I could have possibly have hoped for I think. You all did a fabulous job and we are very happy with the entire process. Thank you very much for your personal attention to our move. We would definitely consider using Bayshore again, plus recommending you to our family and friends!"
Tim - Hyattsville, MD (1/2010)
"I wanted to take a moment to say THANK YOU so much for being a key part of my recent successful, pleasant (yes, pleasant) moving experience. It was because of the representative's thoroughness, professionalism and great personality when he came to do the in home estimate that I decided to go with Bayshore over several other moving companies - and I am so glad that I made the RIGHT moving company choice!!
The entire team was FANTASTIC! I really couldn't have been happier with the whole experience! As most people know, moving long distance (I moved about 700 miles) can be stressful and challenging. I chose to pack myself and let Bayshore do the rest! Our coordinator kept me informed on the pricing of my move and when the moving team would be arriving to load on "moving day." She was very helpful.
The moving team was AMAZING! The driver and his crew were three guys who I would call any day, anytime for future moves. They did a wonderful job! Loading day was a breeze (how often can people say that). The driver, was professional, organized, personable, and just a great guy all around. His crew were also friendly and super hard workers. I couldn't believe how much these guys could carry. They were efficient and careful when moving my belongings. Needless to say I was thrilled to learn that this same team of guys would be unloading my belongings at my new home. I was given a delivery date and the driver told me he would call me the night before delivery to give me an approximate delivery time. He followed through with that call and told me he would be at my new home most likely between 8:00 - 8:30 A.M; and sure enough, he was there right on time @ 8:15 A.M. Unloading went just as smooth as loading day. All of my belongings made it to my new home - safe and sound!
I feel so fortunate to have had such a positive moving experience! I know it doesn't always go this well for some people. Thank You again for making such a wonderful first impression and for representing your company so well. Thanks again to everyone who helped to make my moving experience a great one! I will be sure to use Bayshore in the future and I am already recommending this company to everyone I know!"
Vanessa - Bowling Green, KY (10/09)
"My husband and I recently moved from Takoma Park, MD to Sacramento, CA and used Bayshore/Allied out of Delaware. They were FANTASTIC. Paul came to the house and spent a considerable amount of time reviewing the items we intended to move. He estimated around 9,000 pounds and gave us a not to exceed quote of around $5600 (can't remember the exacts). If we came down in pounds the price would come down. In the end we had about 8,800 pounds and paid about $5400. My husband dealt with the movers on moving day and the two guys were fantastic, super friendly and very professional. They were the ones that drove the shipment across country and showed up in Sacramento right on time. Everything went extremely well. I dealt with Diane in the office regarding payment. They took the credit card information over the phone prior to delivery and billed my card afterward. All in all we give them the highest rating possible. They were just all so professional and helpful and friendly. Not one complaint! We would highly recommend them to anyone"
Leslie, Sacramento, CA (10/09)
"I chose Bayshore Allied Van Lines after interviewing 3 moving companies. The representative from the company was very personable, and put me at ease during a very stressful time in my life. I described what my needs and concerns were, and they were met. The team of packers who came were professional, and took time and care with all my household goods and personal belongings. The movers arrived right on schedule and were hardworking and respectful of where I wanted my household items to go. They had no problem arranging and rearranging my furniture until I got everything in the right spot. I would absolutely recommend Bayshore and use them again if the occasion presented itself."
Shelley, Boca Raton, FL (9/09)
"We are almost done unpacking and have not had any problems. Bayshore did a good job packing our belongings and making sure that they arrived in California safely. The whole move went very smoothly and I am pleased with the work that was done. Everyone arrived on time and they all worked very hard. I was very pleased that you contacted me several times to make sure that everything was going well. This has been one of the easiest moves I have ever had. I will definitely be recommending Bayshore to people that I know are in need of moving and we will be contacting you next time we move as well. Thank you to everyone for making our move so easy.
"
Suzanne, CA (8/09)
"The one bright spot in the whole relocation process was dealing with Bayshore. They showed up on time, packed me well, and made the entire move a pleasant experience. I had some minor claims issues initially, and the processing was delayed for several months, but the issues were solved quickly once I raised my concerns. Bayshore/Allied gets an A+ from me (a tough customer)."
Abraham/Princeton, NJ (6/08)
"A note of thanks to you and your team for my recent move from Washington to Newtown, PA. I was very impressed with Bayshore every step of the way."
Erik/Newtown, PA (4/08)
"I just wanted to let you know our move to Charlotte, NC with Edgar and his team was awesome. I have never been around such hard working people in my life."
Jim/Charlotte, NC (8/08)
"Your driver, Ed and his crew did an outstanding and professional job of delivering my property."
Frank/Burke, VA (8/08)
"The move went very well and I was happy with the service. The driver was excellent and very professional. Thank you for helping to organize a smooth and relatively stress free move."
Hannah/Columbus, OH (11/08)
"The driver was absolutely the best. We could not be happier with the service and the whole process. Our choice to go with your company was absolutely the correct choice."
Miles/Fitchburg, WI (11/08)
"Every aspect of the move was handled professionally and I couldn't be more satisfied. You have an incredible group of people working for your company, and all involved with our move are to be credited with making what was a difficult situation considerably easier for our family."
Paula/Newark, DE (9/08)
"I was so impressed with the way your crew communicated with each other. It was like watching a well oiled machine. All of my stuff was handled with great care. I highly recommend your company to anyone moving across country or within the state."
Dawn/Florida (4/08)
"Your wonderful team moved me into my new home and all went very well. Their kindness, calm, and steady hard work made it all come together."
Martha/PA (10/08)
"I can't tell you how thrilled we were with Bayshore Moving & Storage. From the initial contact until the moment the moving van drove away from our new home your company handled each and every phase with true professionalism. 3 words best describe Bayshore: Honesty, Efficiency, and Professionalism."
Bill/PA (4/08)
What Satisfied Movers Say...
"I chose Bayshore Allied Van Lines after interviewing 3 moving companies. The representative from the company was very personable, and put me at ease during a very stressful time in my life. I described what my needs and concerns were, and they were met..." Shelley, Boca Raton, FL (9/09) Read what other movers are saying